Aeromot
CONTATO

Privacy center

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AEROMOT AERONAVES E MOTORES S/A

Aeromot provides aircraft, aeronautical systems and equipment, customized technology solutions, maintenance, repair, consulting and more for the civil aviation, defense and public security markets. We seek to meet the requirements and expectations of our users and customers, ensuring the best experience with our products and services. Valuing your privacy and the protection of personal data of all with whom we relate, in strict compliance with the Law No. 13.079/2018 (General Law of Data Protection -- LGPD). For us, the security of the information entrusted to us by our customers, service providers and others with whom we maintain contact is of the utmost value and importance. Thus, we instituted this privacy policy so that, in a clear and transparent way, you know how, when and where we collect your personal information, as well as how we treat, disclose, protect and store the data transmitted to us, during and after your relationship with us. In addition, this policy is intended to inform you of your rights and to clarify when and how you can exercise them.

We suggest that you read our policy and, in case of doubts, feel free to clarify them through the following e-mail: dpo@aeromot.com.br

PRELIMINARY CONSIDERATIONS

In order for you to fully understand the objectives of this privacy policy, we clarify the main concepts and basic procedures observed by AEROMOT in relation to the General Law of Data Protection (LGPD) -- Law No. 13.079/2018.

1. What is the General Data Protection Law (LGPD) -- Law No. 13.079/2018

LGPD stands for Brazil's "General Law of Data Protection". The main objective of this law is to give people greater control over their own information, the so-called "personal data". The law establishes rules for companies and other organizations to comply with procedures on the collection, use, storage, and sharing of personal data, imposing fines and sanctions in case of non-compliance.

2. What is personal data according to the General Law on Personal Data Protection (LGPD) -- Law No. 13,079/2018)?

Personal data are those that identify or allow the identification of a natural person, such as their name, date of birth, identification number (identity card, professional registration), location data, among many others.

3. What personal data is collected? How is it collected? For what purpose?

On our website, there are two forms of data collection: a) data that is provided directly by the user, which occurs when you fill out the forms contained on our page; b) when you purchase one of our services.

4. Data that we may collect about you:

We collect and use some personal data belonging to those who use our website, including when accessing our contact channels and contracting our services. In doing so, we are acting in the capacity of controller or operator of such data, submitting ourselves to the provisions of Law n.13.709/2018 (General Law of Protection of Personal Data -- LGPD).

Your data is secure! This privacy policy provides important information that is of interest to you, such as:

  • Who should use our website;
  • Which data we collect and what we do with it;
  • Your rights regarding your personal data; and
  • How to contact us.

5. How do we use your Personal Data?

Personal data, as explained above, is information that relates to an identified natural person or that can be used to identify that person. The amount and type of information collected by Aeromot varies depending on your use of our Platforms, Products and Services.

To make these distinctions more accessible, we have listed below some of the purposes for which your Data may be used depending on the type of Product/Service you use:

Aeromot Website

We may collect some data when you access our main website. In this case, we collect and use your personal data as presented below, with the respective legal bases (art. 7 of LGPD):

PURPOSE PERSONAL DATA LEGAL BASIS
Access to our website (operation, usage statistics and marketing) IP, date and time of access, cookies, geolocation, duration of visit and pages visited. Note: See our Cookie Notice for more details. Legal Interest | Compliance with legal or regulatory obligation
Registration for sending information and/or offers of products/services Information provided in the initial registration for the purchase of a product or service and post purchase data: name, e-mail, phone number, aviation bond, product/service of interest or purchased. Legal Interest | Compliance with legal or regulatory obligation
Customer Relationship Center and Ombudsman Name, e-mail, phone number, date and time of sending, product/service, prefix/registration/contract, and message. Consent | Compliance with legal or regulatory obligation
Diamond aircraft stakeholder and customer login. Name, social security number, e-mail, password, residential zip code, contact telephone (residential, business and mobile), segment (civil, security, defense), profession, aeronautical bond, research of interest about products/services, visit archive, simulations and quotations. Consent | Compliance with legal or regulatory obligation
Tab for accessing information for Aeromot professionals Information provided for employee/partner registration, annual leave, visit and request history. Consent | Compliance with legal or regulatory obligation

5.2  Products and Services

In some cases, we will treat your Data in different ways according to your interests in our Products and Services. For more details, please access the links listed below:

PRODUCTS / SERVICES ACCESS TAB
Diamond Executive Aircraft Aircraft Privacy Notice

5.3 Sensitive Data

Sensitive data is any personal data relating to racial, ethnic origin, religion, sex life, political opinion, biometrics and health data, among others. Aeromot strives to minimize the request for this type of data, but if it is unavoidable, we apply all necessary measures for the proper handling of sensitive data as required by applicable law.

6. With whom do we share your Personal Data?

We may operate jointly with other Aeromot companies and partner companies in various activities, including for data hosting, analytics and advice for advertising campaigns. Thus, we reserve the right to share your information with the third parties indicated in this policy, always requiring that the third party also observe and respect all the rules in force to preserve the privacy and integrity of your Personal Data.

Sharing with our Partners: We engage suppliers and partners required for operation and delivery of our Products and Services. Some of them may handle the data collected on our behalf.

Marketing and sending communications: We may use marketing companies, systems and tools, data analytics, mailing and APIs to send notifications, communications, target content and advertisements according to your interests, as well as measure the effectiveness of online advertising. Accordingly, some data may be shared between Aeromot and other companies, particularly unique identifiers such as IP addresses, cookies, behavioral, usage and navigational data.

Analytics: In addition to the aggregate data we receive from partners, the stored data may be used for statistical analysis (analytics) purposes, helping to understand the people who visit our Platforms, use our Services and how they access Products, in order to improve service delivery and customize Products to their interests.

To Safeguard and Protect Aeromot's Rights: We reserve the right to access, read, preserve and disclose any data that we believe is necessary to comply with a legal obligation or judicial order; protect the rights, property or safety of Aeromot companies; protect our employees, users, partners, suppliers or others; enforce this Privacy Policy and other agreements;

7. International Transfer of Personal Data

We may transfer data to other countries for the purposes of storage on third party servers or to fulfill a contractual legal obligation with partners located abroad, such as the United States, Canada, the European Union, and China. By interacting with us, you agree to this international transfer of data. Please be advised that the data transferred may be subject to local legislation and the relevant rules of those countries.

8. What are your rights as a Data Owner?

You can always choose not to disclose your personal data to Aeromot, but this data may be necessary to take advantage of some of the features provided on our Platforms, which would make it impossible to use. Regardless of this, you have rights regarding privacy and protection of your personal data. We care about the security of this data and that you have access to and are aware of all your rights regarding the processing of such data by Aeromot.

Check out below a brief explanation and examples about some of these rights as stated in law no. 13,709/2018:

RIGHT CONCEPT
Right to confirm the existence of processing of your Data and to access them It allows you to check the processing of your personal data and to request a copy of the personal data we hold about you.
Right to rectify It allows you to request the correction of your personal data at any time if you identify that some of them are outdated, incorrect or inaccurate.
Right of Exclusion It allows you to request the erasure of your personal data from our database. All data collected will be deleted from our servers when you request it, except when there are legal reasons obliging or authorizing Aeromot to keep it (e.g. statute of limitations).
Right to object The law authorizes the Processing of Personal Data without your consent or a contract where legitimate reasons are given for doing so (e.g. preventing fraud or improving communication with you). You have the right to request the interruption of such processing if you do not agree with it.
Right to request anonymization It allows you to ask for anonymization of your data, so that it can no longer be related to you and is no longer personal data.
Right to Request Blocking It allows you to ask to block your data, temporarily suspending its processing.
Right to request deletion It allows you to request that all your data be deleted, with no possibility of reversal, except in cases provided for by law.
Right to portability It allows you to request, upon express request, that Aeromot provide your personal data, in a structured and interoperable format, to you or to third parties chosen by you. Similarly, you may request that other companies send your data to Aeromot.
Right to withdraw your consent It allows you to withdraw your consent regarding the Processing activities that are based on consent. However, this will not affect the lawfulness of any previously carried out Processing.

We may need to ask you for specific information to confirm your identity and to ensure that you can exercise your rights in relation to your personal data. This is a security measure to ensure that data is not disclosed to anyone who is not entitled to receive it.

All legitimate requests received will be responded to within the defined legal timeframes, with provision made in the Legislation for the need to occasionally extend the timeframes if your request is particularly complex or if you have made multiple requests. In any case, you will be notified and updated on the progress of your request. We may also contact you for further information regarding your request.

8.1  How can the holder exercise his/her rights?

Personal data subjects may exercise their rights by sending a message to our Personal Data Protection Officer either by e-mail or by post. The information required to do so can be found in the "Contact Us" section of this Privacy Policy.

In order to ensure that the user who intends to exercise his/her rights is in fact the owner of the personal data, we may request documents or other information that may assist in his/her correct identification, so that we can protect our rights and the rights of third parties.

9. For how long will your Personal Data be stored?

Aeromot keeps your personal data to fulfill the purposes for which it was collected and until you expressly opt out, anonymize, block or delete your personal data. We reserve the right to keep your personal data when it is necessary for the purpose of complying with legal, contractual, accountability obligations or requests from competent authorities.

10. How do we protect your Personal Data?

Aeromot always seeks the best information security practices, taking technical, administrative and organizational steps to protect its data against loss, unauthorized use and other.

  • Storage in a secure operational environment not accessible to the public.
  • Recording and documenting all stages of Data processing within the systems;
  • Clear definition of roles and competencies concerning the categories of people responsible for or involved in the systems;
  • Employee access records to the Aeromot database;
  • Regular internal and external auditing of personal data protection;
  • Adoption of preventive procedures against information security incidents.
 

Although we may adopt all security procedures within our power to prevent the occurrence of incidents, it is possible that problems may occur that are motivated exclusively by a third party, such as hacker or cracker attacks, or even in the case of the exclusive fault of the user, which occurs, for example, when the user transfers data to a third party. Thus, although we are responsible for the personal data we handle, we cannot be held liable in such exceptional circumstances over which we have no control. In any case, if any type of security incident occurs that could generate risk or relevant damage to any of our users, we will communicate it as soon as possible to everyone, as well as to the National Data Protection Authority -- ANPD, describing what occurred, as well as all the measures taken by us, with the purpose of regularizing the procedures, as per article 53 of LGPD.

11. How to contact us?

Please contact us if you have comments, suggestions or any questions about this Privacy Policy and how we use your data or if you believe that your personal data has been used in a manner inconsistent with that described in the Privacy Policy.

You can contact us as informed below:

CONTACT BASE TELEPHONE E-MAIL
Caroline Coelho da Silva
Mateus Kioshi de Castilho Otabe
Caroline Marques Kruczynski
Aeromot Porto Alegre +55 51 3357-8500 dpo@aeromot.com.br

12. Privacy Policy Changes

Since we are always striving to improve our Platforms, this Privacy Policy may be updated. Therefore, we recommend that you periodically visit this page to review the changes. If there are material changes that require new consent, we will post that update and ask you for your new consent.


Published on: July 4, 2024
Revised on: June 2, 2026

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